Shipping policy

Oura Shipping Policy

Thank you for shopping with Oura. We deliver across Hong Kong via SF Express.

Processing Time All orders are processed within 1–2 business days after payment confirmation.

Delivery Time

• Standard delivery: 1–3 business days (SF Express)
• Express delivery (next day): available at checkout

Shipping Rates

• Standard SF Express: HKD $25
• Free shipping on orders HKD $500 and above
• Express next-day delivery: HKD $45

Order Tracking Once your order is shipped, you will receive a tracking number via email. You can track your order at sf-express.com.

Delivery Area We currently deliver within Hong Kong only. Macau and international shipping coming soon.

Questions? Contact us at hello@ourahk.com